Are you looking to add modern features to your taxi business in 2026, including live vehicle tracking for central management, with robust driver and passenger apps?
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We have compiled a list of the top 9 taxi dispatch systems in the UK, with their unique benefits for your taxi business.
Choosing the right software can make a significant difference to your company profits. With features like route optimisation, hotel system integration, and payment options for online bookings all adding to top line revenue, and enhanced brand perception.
This guide covers everything you need to know, with prices for each system.
Ready? Let’s find the right taxi dispatch software for you.
The best taxi dispatch software in the UK is Autocab (by Uber), starting at £2.85 per driver per week, with the most complete feature set including iGo job overflow, flight tracking, and a battle-tested passenger app.
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All the solutions we feature here include everything you would expect including:
- Autocab leads the UK market with 40% share and 2,000+ taxi operators on its platform - cloud-based dispatch with native Uber integration, though pricing starts at £120/month for comparable packages
- iCabbi costs £89/month for up to 10 drivers versus Autocab’s £120 comparable package - best value for operators with 10-50 drivers who need full dispatch, booking app, and driver management
- Jugnoo targets smaller operators at £45/month but lacks advanced reporting and fleet tools - suitable for single-base operations with under 15 drivers who need basic dispatch and a customer app
- Sherlock Taxi offers 24/7 UK-based support while international providers limit to business hours - critical for operators running night shifts where dispatch system downtime costs £500+ per hour
- Digital dispatch systems increase bookings by 20-25% through app integration and automation - automated customer communication, real-time driver tracking, and cashless payment reduce no-shows by 30%
Standard Features
Driver apps – This is where your drivers can accept jobs, take mobile payments, track their pay and even bid on jobs.
Taxi dispatch software costs between £0.79 and £3 per booking for cloud-based platforms, or £45 to £120 per month for subscription-based systems with unlimited bookings. The leading UK platforms include iCabbi, Autocab, and Cab Treasure, each offering GPS fleet tracking, automated job allocation, passenger apps, and driver management tools. Modern dispatch systems replace traditional radio dispatch with real-time digital routing, reducing average pickup times by 25 to 40 percent.
Key features to evaluate include automated dispatch algorithms, integrated payment processing, customer-facing booking apps, and driver performance analytics. Most platforms offer both iOS and Android apps for drivers and passengers, with cloud hosting eliminating the need for on-premise servers. Integration with Google Maps or Waze provides live traffic routing, while API connections to platforms like Uber and Bolt allow operators to accept third-party bookings alongside their own customer base.
Customer apps – Where the customers can book trips, see fare estimations, choose vehicle type, track their drivers location, provide feedback and make payments.
Admin panel – For your operations staff to manage the business, see all your drivers locations, re-route cars if there’s a problem, with full reporting and business management functions.
Software White-label – So you have your own branding, making it easy to promote your own app in the app stores.
Some have additional features and unique selling points, which we’ll talk about in each mini review.
So with the basics out the way, let’s see the unique points of each solution.
Autocab
- Service Type: GPS-tracking dispatch system
- Price: £2.85 per driver per week. £5000 one-time setup if you don’t have a current system, £2000 if you do.
- Setup time: 12 weeks
- Contract time: 36 months, with 14 day cool off period
- Supplier: Uber Technologies Inc.
- Software Advice score: 4.5/5
- Head Office: Manchester, UK
Founded in 1989, and acquired by Uber in 2020. Autocab is a powerful booking and dispatch engine that can do the hard work for you, giving you time to focus on running your business…or businesses, as the platform also supports multi-company management.
An Autocab partnership gives you a surface level configurable (colours and branding only), intelligent booking and auto-dispatch software, a self-service account portal, driver and passenger apps, real-time analytics, and voice support.
iGo – One of Autocab’s unique features is the iGo platform. This gives you access to the job overflow of Uber, Addison Lee and other national taxi companies. So if Uber has a job it can’t find a driver for, your drivers can accept it. A quick revenue boosting win.
Flight Tracker – Built-in to the driver app, if there are any delays before a pick up your drivers can manage their time better. If the customer has already been picked up, it eases any stress about missing their flight.
Loyalty Card – Very well designed loyalty program, users collect points they can redeem for trips. The only properly done loyalty program in the market, some companies have them but they’re only low function emulations of what Autocab does. It took them 15 years to fully develop.
Passenger App – Best in class, being a part of Uber gives them access to significantly more resources than other companies. It’s battle tested software, that you can customise, add your logo, change colour scheme, and set up the way you want (with limitations). If you need backend customisation, or specific non-standard features then Sherlock Taxi will be a better option.
Driver App – The reason Autocab shines is their dedication to simplicity and user experience. The driver app is operated using simple swipes, in a 4 stage process. Limiting the amount of time drivers need to call dispatch to solve problems. The design is nice and simple, but a lot of information is available if needed. This is hard to do well. Drivers can upload all their documents from the app, directly into the main system, plus track all their earnings, feedback and any debts. Again limiting pressure on head office.
Admin System – Very easy to take and manage bookings, with live maps of your whole fleet. Customise your vehicle types, app colours and function, set up pick up points (like specific exit locations at airports), set up payment types, setup zones, choose who gets the tips, loyalty program, AI tools, driver document management and much more. It’s complete and fully functional to manage a whole private hire company.
iCabbi
- Service Type: GPS-tracking dispatch system
- Price: £1200 (discounted) – £2000 (standard) setup, plus £3 per driver per week.
- Supplier: Coolnagour Ltd, trading as iCabbi.
- Software Advice score: 2.9/5
- Head Office: Nottinghamshire, UK
iCabbi powers 700+ UK taxi fleets, with 100,000 cars and over 1.3 billion bookings. They were acquired by Renault in 2018, who provide iCabbi customers with reduced rate vehicles.
Like many software providers on this list, iCabbi presents a highly customisable platform for your business, and feature-packed mobile apps to serve both your drivers and passengers.
Passenger App – Choose your car type, set your pick up and drop off location, and book it. It’s very simple, but effective. More features like flight arrival time tracking are in development.
Driver App – Simple app to connect your drivers to the dispatch software, log rides, and send automatic messages to the customer. Doesn’t have in-app navigation, direct customer calling or other advanced features like Autocab.
Admin System – One of the best dispatch systems, almost everything is on a single screen making life easy for your dispatchers. Set up repeating jobs, managing your drivers and cars, track your fleet on a live map and customise your business settings. Complete solutions that comes together to reduce your operational costs. Includes VoIP integration, and booking widget for quick bookings.
Visit website
Jugnoo
- Service Type: GPS-tracking dispatch system
- Price: $5,999–$7,999/year (includes 24,000–60,000 trips). Overage: $0.075–$0.10 per trip. Pricing in USD – Jugnoo is India-based.
- Supplier: Socomo Technologies
- Software Advice score: 4.3/5
- Head Office: Haryana, India
Started out as India’s first auto-rickshaw aggregators and then expanded into ride hailing to become the ‘Uber’ of India. The developer of Jugnoo has now become a world-renowned provider of dispatch technology solutions for taxi and other transportation.
Note: Jugnoo is an India-based platform. While they serve international operators including some UK fleets, they do not have a dedicated UK support team or UK-specific pricing. All costs are in USD.
Their offering features the same technology as the main ride hailing business, you can tap into an established and fully tested system.
Driver App – Although not quite as polished as Autocab, their driver app gives you all the features you would expect.
Passenger App – Jugnoo’s customer facing offering is excellent, you can choose which car type you want to ride in, set pick up points, add funds to your wallet, update payment types, and deal with support matters like lost items. It’s been extensively tested, bug free and a pleasure to use.
Admin panel – The admin panel is basic, the UX and workflow isn’t quite as nice as some of the other options. However, it’s capable and complete with all the features you would expect. From customers booking online, though the app, or at a hotel this system can handle it.
Visit website
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Sherlock Taxi Software
- Service Type: GPS-tracking dispatch system
- Price: £7,500 – £15,000 setup + £2.50 per car per month for 500+ cars, £5 for 101-500 cars, or £10 for 100 or less.
- Supplier: Haulmont Technology
- G2 score: 4.3/5
- Head Office: London, UK
Sherlock Taxi Software is a leading taxi dispatch solution that can drive your business forward. They’re run by a senior management team of former taxi operations professionals, unlike some companies who are just software development teams.
This gives them a better understanding of your business over some of their competitors. Couple that with 16 years of experience as a software provider, there is no doubt the company knows exactly what they’re doing.
You can feel that experience with their website, app and product. It’s all very simple, with great UX. They offer an intelligent allocation and dispatch system which is fully configurable.
Their system powers Addison Lee, one of the UK’s largest fleets. If you’re looking for the ability to fine tune, and customise the system Sherlock is the best choice. Autocab is an off the shelf product, but Sherlock is open for development (at a cost).
The features of Sherlock Taxi Software are tailored according to your needs and goals as a business. That explains why they don’t reveal flat-rate or monthly pricing information on their website, as parts of the software will be built specifically for your needs.
For smaller fleets their setup cost might put them out of reach, but for 500+ car companies they are the best option. Their monthly per car price, is the same as some per week prices at the higher end. So excellent value for money, and more than makes up for the high setup.
Passenger App – Undoubtedly one of the best, choose from ‘pick me up now’, or ‘pre-book’ with easy vehicle selection. Almost perfect UX throughout the whole app. Options for corporate channel with invoicing, and saved locations.
Corporate Kiosks – Put these in hotels, restaurant’s and bars to maximise your bookings.
Admin System – Best in class, with Google street view for easy confirmation of pick up points. Their auto dispatch is possibly the best of the bunch, with powerful algorithms to save as much human intervention as possible.
Visit website
AllRide
- Service Type: GPS-tracking dispatch system
- Price: from £12 per vehicle, plus $999 if you want the apps branded with your logo (optional)
- Supplier: Innofied Solutions
- Software Advice score: 4.6/5
- Head Office: California (stated), but all our communications were from the team in India
Thriving in an AI-powered ecosystem, AllRide provides transport and delivery businesses with a white label software suite that improves efficiency in the office and on the road.
Note: AllRide is an India-headquartered white-label development platform. It’s better suited to entrepreneurs building a ride-hailing brand from scratch than to existing UK taxi firms needing a ready-to-run dispatch system.
Equipped with a vehicle tracking and route optimization feature, the AllRide software enables drivers to select the best possible routes, thereby saving them fuel costs. AllRide also takes billing tasks off your plate by automating billing processes and facilitating secure plus fast payment processes.
User experience – The UX of AllRide is excellent, you’ll feel like the product could have been designed by a well known search engine giant. It runs smoothly, and is very easy on the eye. Everything is located where you would expect it to be. The only main difference compared to some of the other providers listed here, is adding a trip requires you to add the customer, the driver and trip separately instead of from one single form (taking more time), but there is logic behind that decision (if you need it). That’s scalability, which we’ll talk about next.
Scalability – AllRide is not just for taxi dispatch, but has the option for you to expand into other similar businesses like bus services, school pick ups, delivery & transportation, fuel delivery and other related services. So if you plan on expanding past just taxi services, AllRide can handle it.
API – Another unique feature is their API. This let’s you build custom apps on top of the system, or integrate with price comparison engines, or other websites. It’s really built with scalability, and bigger picture businesses in mind.
Driver App – Very clean design, everything laid out in a modern style with live tracking and navigation.
Visit website
Dispatch Panel app: Android
TaxiCaller
- TaxiCaller price: €1750 for app branding (optional) plus €17 per vehicle per month
- Supplier: TaxiCaller Nordic AB
- Google score: 4.4/5
- Head Office: Romania
Developed by Swedish engineers who had telecom and transport backgrounds, TaxiCaller is one of Europe’s best cloud-based taxi dispatch software available.
Now 13 years in the private hire industry, the company has established a presence in over 70 countries across all continents, providing dispatching software products to taxi, limo, private hire and car service companies. This translates into a mature systems, with most bugs ironed out.
TaxiCaller is good for its high level of customisation for both the branding, and business functions. It will be at the centre of your whole operation enabling you to make data driven decisions, no matter your taxi business size.
Driver app – Their driver app is thoughtfully designed, with some nice features. The driver has the ability to accept jobs from central dispatch, or dispatch themself’s, for example if a regular customer calls them directly or they pick somebody up from the street. They can receive job alerts, communicate with customers, manage their availability, accept or decline jobs, and see the current queue.
Passenger app – Their passenger app follows good front end design principals, of simplicity and ease of use. This makes things fast for the customer, and ultimately should result in higher bookings due to less friction. They have 2 versions of the app, the shared version which aggregates all companies using TaxiCaller and is included in the standard plan. If you need you own app, so you customers can download it with your branding, and it’s exclusively used by your company there is an additional development fee of £1750. Otherwise you can use the shared version for free.
Central dispatch management – Here you can manually dispatch taxis to riders, with VoIP connection so you can store riders information when they call in the future. You can also set to auto dispatch to save on staff costs. You can set all your vehicle types (car, SUV, mini bus, bus etc), tariffs (based on zones, distance, or fixed trips), payment options (in app payment, cash, mobile card readers, card not present), SMS or push notification alerts, create driver and dispatcher roles,
Corporate channels – TaxiCaller has a custom reception tool you can offer to hotels, so receptionists can book their guests cars in a few clicks (and earn commission). A lobby app designed for restaurants and other public spaces plus the standard passenger apps, and website booking forms to add live booking on your website. Comes with invoicing functionality to bill corporate clients, for example at the end of the month. Pair this up with somebody in sales to really scale up your taxi company.
Sales & support – Their sales and support team are based in Romania, with fluent English. Very professional team that have been in business 13 years, and a benefit of being in a European time zone unlike some other companies here.
Reporting – You can generate various types of reports, earnings history, driver ratings (only visible by owner), message history, and see complete histories of all driver routes using their replay feature (includes complete route, speed they were driving, connection strength). This can be very useful, if there are police reports.
TaxiCaller Pricing
| Vehicle Count | Price (EUR per vehicle) per month |
|---|---|
| 1-9 | 17.00 |
| 10-24 | 16.00 |
| 25-49 | 14.00 |
| 50+ | 13.00 |
Plus £1750 if you need a custom branded passenger app.
Their pricing is mostly competitive and can give you the most modern features, without having to spend £10’s of thousands (or more) developing your own app.
Moovs
- Price: from £0 per month for up to 10 rides
- Supplier: Moovs
- Capterra score: 4.8/5
Moovs presents super smart automation as its core feature. They are fuss-free, and have a solid solution to help run your taxi business. Their whole system is highly advanced, with beautifully simple design.
The only reason Moovs isn’t higher, is their passenger app is still unreleased and you need to join the waitlist. Check back to see our full review once they launch fully. 100% worth keeping on your radar.
Note: Moovs is a US-based platform primarily serving the American limo and chauffeur market. UK taxi and private hire operators should verify UK-specific support and compliance before committing.
Moovs offers a free starter package for clients who would like to test the waters first while standard, pro, and custom packages are available when you’re ready to scale up.
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Yelowsoft
- Service Type: GPS-tracking dispatch system
- Price: from $0.14 per trip + $1999 setup + $149 p/m maintenance
- Supplier: Yelowsoft
- G2 score: 4.3/5
YelowSoft is primarily a software house with other products like money transfer. This can be a benefit and a drawback. On the one hand they’re up to date with all new development trends, but also could be less focused on one core offering.
They are pretty new to the market, with 45 customers as of 2024. We feel YelowSoft has good potential to make progress in the taxi dispatch industry.
Yelowsoft’s software packages include a web booking engine, passenger app, driver app, and dispatching software – simplifying booking, management, and dispatching processes.
They’re not limited only to taxi dispatch, they also offer airport transfers, corporate transport, limo dispatch, and ride hailing services. So whether you’re just starting or an established company in the transportation business, Yelowsoft is worth considering.
Passenger App – Their UX (user experience) is well thought out, they use modern development frameworks which helps keep things bug free, and speeds up using all aspects of the software and apps. Resulting in more bookings.
YelowSoft Pricing
| Plan | Setup Fees | Maintenance | Monthly Plan | Monthly Trips | Extra Trip |
|---|---|---|---|---|---|
| Starter | $999 | $149 | $99 | 500 | $0.24 |
| Pro | $1,499 | $149 | $249 | 1,500 | $0.21 |
| Pro Plus | $1,499 | $149 | $449 | 3,000 | $0.18 |
| Growth | $1,999 | $149 | $799 | 6,000 | $0.16 |
| Growth Plus | $1,999 | $149 | $1,299 | 12,000 | $0.14 |
+$500 per city setup
Conclusion – A good suite of apps and administration software for your taxi business, with low prices for medium and larger fleets. Ideal for taxi companies that want a simple to use, lower cost dispatch software, without complicated features, paired with well designed driver and passenger apps.
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Envoy Taxi Booking and Dispatch System
- Price: from £2 per driver per week
- Supplier: TM Information Systems UK Ltd.
- App store score: 4.7/5
Envoy provides their customers with a taxi dispatch system that is cost-effective, just £2 per vehicle per week, and that may even go down as you add more vehicles to your fleet. This makes it one of the best value options available.
Serving their customers with since 2014, this UK-based company offers a variety of services including fleet, driver, user, and tariff management. They have a nice website with a lot of good information, even if does look a little dated.
Driver app – Very simple design, but works as needed.
Passenger app – Not currently available, so would only suit a company only looking for dispatching.
Admin interface – Works totally fine, but not the best UX or modern design. Might take a little while to get used to using.
If you’re looking for very basic with no setup fees, no long-term contracts, and no hidden charges then Envoy is worth taking a look at.
Visit website
Other Platforms to Consider
These taxi dispatch systems are widely used in the UK and are worth reviewing if you are comparing serious alternatives to the main platforms above.
Cordic Dispatch
Cordic is a long-established UK taxi and private hire dispatch provider, used by both local authorities and large fleet operators.
Best for: Medium to large UK fleets that want a proven, compliance-focused system
Key features: Dispatch and despatch automation, booking apps, IVR, integrations with UK telephony and payment providers
Passenger app: Yes
Pricing: Quote-based
Notes: Strong UK market knowledge and long track record, but less startup-friendly than SaaS-first platforms.
Visit: https://www.cordic.com/dispatch
Cab9
Cab9 offers cloud-based dispatch software with driver and passenger apps, targeting private hire and minicab operators.
Best for: Small to mid-sized private hire operators
Key features: Web dispatch, driver app, passenger booking app, automated pricing
Passenger app: Yes
Pricing: Subscription based, quote-driven
Notes: Simpler than enterprise platforms like Autocab, but suitable for operators who want an all-in-one system without heavy contracts.
Visit: https://cab9.app/products/dispatch-system
Magenta Technology
Magenta Technology’s Echo platform focuses on intelligent dispatch and route optimisation, often used in transport and logistics, including private hire contexts.
Best for: Operators prioritising optimisation and automation
Key features: Smart dispatch, route planning, fleet efficiency tools
Passenger app: Varies by implementation
Pricing: Enterprise, quote-based
Notes: More technical and operations-driven than consumer-app-led taxi platforms.
Visit: https://magenta-technology.com/private-hire-fleets-optimisation/
Cab Treasure
A UK-based taxi software provider offering dispatch systems, booking apps and back-office tools.
Best for: UK minicab firms wanting a locally supported solution
Key features: Dispatch, driver app, passenger app, call handling
Passenger app: Yes
Pricing: Quote-based
Notes: Less international presence, but strong UK focus and hands-on support.
Visit: https://cabtreasure.com/
Zoom.taxi
Zoom.taxi is a UK-focused cloud dispatch system built around a genuine pay-as-you-go model – no monthly subscriptions, just a flat fee per completed journey.
Best for: Small UK fleets wanting zero commitment and transparent costs
Key features: Auto-dispatch, driver app with 3D mapping, passenger app, website booking widget, real-time tracking
Passenger app: Yes (2-click booking)
Pricing: Free up to 100 jobs/month; Basic £0.14/trip; Standard £0.22/trip; Premium from £0.45/trip. No setup fees, 2-week free trial.
Notes: The PAYG model is genuinely differentiated – ideal for operators who want to test dispatch software without subscription lock-in. Explicitly UK-positioned as an alternative to Uber.
Visit: https://www.zoom.taxi/
Marandy
Marandy claims to be the UK’s first supplier of taxi management systems, with over 30 years in the industry. Based in Loughborough, they manufacture their own hardware in-house alongside the “Future Taxi” dispatch software.
Best for: UK operators wanting a proven all-in-one system with local support
Key features: Future Taxi dispatch, Taxi Butler web booker, driver and passenger apps, GPS tracking, IVR, invoicing
Passenger app: Yes (iOS and Android)
Pricing: Quote-based (positioned as affordable)
Notes: Consistently cited alongside iCabbi, Cordic, and Autocab by UK operator support companies. Their in-house hardware manufacturing is unusual in a market moving to cloud-only. ~50–60% automation rates reported by clients.
Visit: https://marandy.com/
Which Taxi Dispatch Software Should You Choose?
Your ideal dispatch system depends on fleet size, budget, and how much customisation you need. Here’s a quick summary to help you decide:
| Software | Best For | Price | Passenger App |
| Autocab | Established fleets wanting best-in-class | £2.85/driver/week + setup | ✓ (Uber-backed) |
| iCabbi | UK fleets wanting lower setup costs | £3/driver/week + £1,200 setup | ✓ |
| Sherlock Taxi | Full backend customisation | Custom quote | ✓ (fully custom) |
| TaxiCaller | Small fleets, no contract required | £0.79/driver/week | ✓ (generic) |
| Moovs | Testing the waters (free tier) | Free for ≤10 rides/mo | Waitlist |
| Envoy | Dispatch-only, lowest price | £2/driver/week, no setup | ✗ |
| Cordic | Established UK fleets, council contracts | Quote-based | ✓ |
| Zoom.taxi | Zero commitment, pay-as-you-go | £0.14–£0.45/trip | ✓ |
| Marandy | All-in-one with own hardware, 30+ years UK | Quote-based | ✓ |
Our top pick is Autocab – the Uber acquisition gives it unmatched resources, the iGo platform adds an extra revenue stream from Uber/Addison Lee overflow jobs, and the passenger app is the most polished in the market. The 36-month contract is a commitment, but the feature set justifies it for any fleet with 10+ drivers.
For smaller operations or those wanting flexibility, TaxiCaller offers no contracts and a 14-day free trial, while Moovs lets you start for free.
Need help choosing the right vehicle tracking or dispatch system for your fleet? Get free quotes from UK suppliers and compare prices tailored to your business.
For more on this topic, see our guides to best vehicle tracking suppliers, vehicle tracking costs, and vehicle tracking apps.
