CMS SupaTrak Review UK 2026: Connected Weighing, Pricing & Verdict

CMS SupaTrak – now trading as Connected Management Services – is a 30-year-old UK fleet telematics provider that designs and manufactures all hardware in-house. The company entered administration in 2025 but was rescued via a management buyout. Its strengths are waste management fleets, local authority contracts (Birmingham City Council, Hampshire CC), Connected Weighing, and compliance tools. Pricing is quote-only and enterprise-focused – this isn’t a budget SME tracker.

CMS SupaTrak has been building fleet tracking hardware since 1993, making it one of the longest-running telematics providers in the UK. Originally incorporated as Courier Management Systems, the company evolved through CMS Global Technologies (2005) to CMS SupaTrak (2008), before its most recent transition to Connected Management Services in 2025.

The company’s distinguishing feature has always been vertical integration – they design and manufacture all telematics hardware in-house at their UK facilities, rather than white-labelling third-party devices like most competitors. This gives them control over build quality and the ability to develop specialist hardware for niche applications like bin weighing and overload detection.

However, the administration and MBO add a layer of commercial risk that prospective customers need to weigh carefully. The company’s technology is genuinely differentiated, but its financial history matters – particularly for public sector procurement teams with long contract horizons. For a broader comparison of stable UK providers, see our best vehicle trackers guide.

The Administration and MBO – What Happened

CMS SupaTrak Ltd (company 02836006) entered administration in 2025. The management team, led by MD Jason Airey, completed a buyout and incorporated Connected Management Services Limited (company 16586794) in July 2025 with over £1 million in new investment. The previous majority backer, South West Ventures Fund (YFM Group, 77.9% stake), is no longer involved.

The official transition announcement stated that the MBO was “carefully planned” with “no impact to services, products, or personnel.” That’s the best outcome for existing customers – continuity of service and the same engineering team. But administration is administration, and prospective buyers should ask direct questions about the company’s financial stability before committing to multi-year contracts.

Products and Platform

The SupaTrak 5 platform (rebuilt from scratch in October 2023) is the core product, supported by in-house hardware, EcoTrak driver behaviour, Connected Camera (up to 8-channel DVR with AI), JobTrak job management, Tacho Live remote tachograph download, and the unique Connected Weighing module for waste and construction fleets.

The in-house hardware manufacturing is genuinely unusual. Most UK telematics providers – including Quartix, RAM Tracking, and Teletrac Navman – source third-party tracking devices and differentiate on software. CMS designs and builds its own, which gives them the ability to create specialist hardware like Connected Weighing that doesn’t exist elsewhere in the market.

Connected Weighing is the standout differentiator – bin weighing, overload protection, and RFID tracking integrated directly with the telematics platform. If you’re running waste collection or construction vehicles where payload compliance matters, this is functionality you won’t find from generalist fleet tracking providers.

Pricing

CMS does not publish pricing. All solutions are quote-based and tailored to fleet size, sector, and which product modules you need. This is enterprise telematics pricing – expect it to be higher than self-serve SME providers like Quartix (from £9.99/vehicle/month). For transparent pricing alternatives, see our vehicle tracking costs breakdown.

The lack of published pricing is consistent with CMS’s enterprise positioning. They’re selling to local authorities, logistics operators, and waste management companies – not sole traders looking for a cheap van tracker. The sales process involves a site survey, needs assessment, and custom proposal. This makes direct price comparison difficult, which is a drawback for SMEs who want to compare costs upfront.

For fleets that need simple GPS tracking without the specialist modules, providers with transparent pricing will be easier to evaluate. Quartix publishes prices online from £9.99/vehicle/month with flexible contracts. Verizon Connect and Teletrac Navman also offer enterprise-grade platforms but with more public sector procurement experience and larger balance sheets.

Accreditations and Industry Standing

CMS holds four ISO certifications simultaneously (9001, 14001, 27001, 45001) plus Cyber Essentials Plus and Investors in People Gold. The company co-founded the Westminster Commission for Road Air Quality (WCRAQ) and became the first-ever corporate member of the 500-year-old Worshipful Company of Carmen.

Holding all four ISO certifications simultaneously is genuinely unusual for a company of this size – most telematics providers have ISO 9001 and perhaps 27001, but the environmental and health/safety certifications signal public sector procurement readiness. The WCRAQ co-founding (with former MP Barry Sheerman) and Carmen livery membership suggest a company with industry influence beyond its revenue size.

Who CMS Is Best Suited For

CMS is strongest for waste management fleets, local authority operations, and construction vehicles where Connected Weighing, compliance cameras, and tachograph management are required. Notable customers include Birmingham City Council (300+ vehicles), Network Rail, Enterprise plc, and Hampshire County Council.

The key question is whether CMS’s specialist capabilities justify the commercial risk of contracting with a company that recently exited administration. For waste management and overload compliance, their Connected Weighing is genuinely unique – no other UK telematics provider offers integrated bin weighing and RFID within the tracking platform. For general fleet tracking, larger and more financially stable providers exist.

Customer Reviews

CMS has a very thin public review profile – no confirmed Trustpilot page, no G2 or Capterra listings, and only a handful of Google reviews. This isn’t necessarily a red flag for an enterprise B2B telematics provider selling primarily to local authorities and logistics operators, but it does mean prospective customers should request references directly from the sales team rather than relying on third-party review platforms.

The mobile app (launched March 2022) has received positive ratings on both the App Store and Google Play, though review volumes are low. Named customer references – Birmingham City Council (300+ waste management vehicles), Network Rail, Enterprise plc, Hampshire County Council, and Royal Mail – provide more meaningful social proof than star ratings for this company’s target market.

Key Takeaways

• **CMS SupaTrak entered administration in 2025 and was rescued via MBO.** Now trading as Connected Management Services (cms-fleet.com). Same team, same platform, new legal entity with £1M+ new investment. Management continuity is positive – but the administration is a commercial risk factor
• **In-house hardware manufacturing is the core differentiator.** CMS designs and builds all telematics devices in the UK – unusual in a market where most providers white-label third-party hardware. This enables specialist products like Connected Weighing
• **Connected Weighing is unique.** No other UK telematics provider offers integrated bin weighing, overload protection, and RFID within the tracking platform. This makes CMS the default choice for waste management and construction fleets with payload compliance requirements
• **SupaTrak 5 (Oct 2023) is a modern platform rebuild.** Ground-up rewrite of the web interface – not legacy software. Includes JobTrak for mobile job management and Tacho Live for remote tachograph downloads
• **Enterprise-only pricing with no public rates.** Quote-based, tailored per fleet. Not suitable for sole traders or micro-SMEs. For transparent pricing, compare Quartix (from £9.99/vehicle/month) or see our vehicle tracking costs guide
• **Strong accreditation stack.** Four ISO certifications simultaneously (9001, 14001, 27001, 45001) plus Cyber Essentials Plus – signals procurement readiness for public sector contracts
• **Thin public review profile.** No Trustpilot or review platform presence. Request direct references – named accounts (Birmingham CC, Network Rail, Royal Mail) provide better evidence than star ratings for this market segment

Alex Morgan

Business Technology Analyst

Alex specialises in business technology and connected systems, covering vehicle tracking, fleet management, AI tools, and dash cams for UK companies. With a background in telematics engineering, he analyses how emerging technology can improve efficiency, safety, and cost control — helping businesses make informed decisions about the tools that drive their operations forward.

Reviewed by

James Hartley

Technology & Innovation Reviewer