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RBS FacFlow Invoice Finance Review

Clara Wenslow

Written By:

Clara Wenslow

Finance & Business Services Editor

Sarah Mitchell, ExpertSure author

Reviewed By:

Sarah Mitchell

B2B Commerce & Finance Reviewer

7 fact checks verified
Updated March 19, 2026
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FacFlow is NatWest Group’s invoice discounting and asset-based lending product, operated by RBS Invoice Finance Limited (Company No. 00662221 – active, accounts filed to December 2024). FacFlow is available through both NatWest (England and Wales) and Royal Bank of Scotland (Scotland) brands, with a minimum turnover of £300,000 for invoice discounting and £6.5 million for asset-based lending. This is our independent review for 2026, including an important clarification on entity changes – NatWest Invoice Finance Limited was dissolved in June 2024, but the operating company RBS Invoice Finance Limited remains fully active.

Key Takeaways
  • Advance rates up to 85% - Competitive funding levels backed by major banking group financial strength and stability
  • Best for existing NatWest customers - Integrated banking relationships provide streamlined setup and preferential pricing access
  • Confidential invoice discounting focus - Specialises in discrete facilities where clients maintain customer relationship control
  • Minimum £1M turnover required - Higher entry threshold than Bibby but lower than Close Brothers’ requirements
  • Bank-backed security - NatWest Group ownership provides stability but potentially slower decision-making than independents

NatWest FacFlow Review: Key Facts

FacFlow (RBS Invoice Finance Limited) offers invoice discounting – a confidential facility where businesses upload invoices and draw funds against the ledger balance via a digital portal. Advance rate is up to 90%. Minimum turnover is £300,000 for invoice discounting; £6.5 million for asset-based lending (ABL). The product is available to both NatWest and Royal Bank of Scotland business banking customers, as well as businesses without an existing NatWest/RBS account. Fees are not publicly disclosed. FCA authorisation is via the parent bank (National Westminster Bank Plc, FRN: 121878 – full PRA/FCA authorisation). Check our Bibby Financial Services Review for a closer look. Our Skipton Business Finance Review has the latest figures.

FactorDetail
Operating companyRBS Invoice Finance Limited (Co No. 00662221 – active)
Parent groupNatWest Group plc
BrandsNatWest (England/Wales), Royal Bank of Scotland (Scotland)
FCA FRN121878 (National Westminster Bank Plc – parent bank entity)
Product nameFacFlow
Min. turnover (discounting)£300,000
Min. turnover (ABL)£6,500,000
Advance rateUp to 90%
Trustpilot (NatWest)1.4/5 – overall bank score (retail banking; not applicable to FacFlow)

FacFlow Products

FacFlow offers two core products: (1) Invoice Discounting – a confidential facility allowing businesses to draw funds against their sales ledger via the FacFlow digital portal; your customers are unaware of NatWest’s involvement and pay you directly. (2) Asset Based Lending (ABL) – a multi-asset facility for larger businesses (£6.5 million+ turnover) combining invoice discounting with borrowing against stock, plant and machinery, property, or other business assets. ABL is typically used for M&A, management buyouts, or significant capital requirements where the combined asset base supports a larger facility than invoices alone.

The FacFlow portal is the primary interface for managing your facility. It allows you to upload invoices, request drawdowns, monitor your ledger balance, and view funding status – all online without needing to contact a relationship manager for routine transactions. NatWest positions this as 100% paperless, with all credit advice and payment requests handled digitally.

For businesses with international receivables, FacFlow supports multi-currency funding – you can draw against invoices denominated in foreign currencies. This is particularly useful for exporters who invoice in euros or dollars but need sterling working capital.

NatWest Invoice Finance Entity Clarification

An important clarification for 2026: NatWest Invoice Finance Limited (Company No. 04199792) was dissolved on 11 June 2024 – but this was a non-trading shell entity, not the operating business. The operating company, RBS Invoice Finance Limited (Company No. 00662221), remains fully active with accounts filed to December 2024. The FacFlow product is unchanged. NatWest Group transferred from the RBS Group brand to NatWest Group on 22 July 2020, but the operating invoice finance subsidiary retained its RBS Invoice Finance Limited name. Both the NatWest and RBS-branded interfaces lead to the same underlying facility provider.

If you search for NatWest invoice finance on Companies House, you will find two entries: the dissolved NatWest Invoice Finance Limited and the active RBS Invoice Finance Limited. This has caused confusion in the market, with some comparison sites incorrectly reporting that NatWest has exited invoice finance. The FacFlow product continues unchanged under the RBS Invoice Finance Limited entity, which has continuous accounts filed since incorporation. Our Best Invoice Finance Companies UK 2026 covers this in depth. We explore this further in our Invoice Discounting UK. For alternatives, see our Close Brothers Invoice Finance Review.

Is NatWest FacFlow Right for Your Business?

NatWest FacFlow is best suited for established UK businesses with £300,000+ annual turnover that want invoice discounting from a major bank group – particularly if they already bank with NatWest or Royal Bank of Scotland. The £300,000 minimum is lower than many institutional providers (Close Brothers requires £500,000), and the FacFlow digital portal offers a more self-serve experience than traditional relationship-managed facilities. It is not suitable for startups, sole traders, or businesses needing invoice factoring (FacFlow is discounting-only – you retain credit control). The NatWest overall Trustpilot rating of 1.4/5 reflects retail banking complaints and should not be applied to the B2B FacFlow product.

FacFlow Fees and Rates

NatWest does not publicly disclose FacFlow pricing. As with most bank-backed invoice finance facilities, fees comprise a discount charge (interest on the advanced balance, expressed as a margin above the Bank of England base rate) and a service charge (percentage of annual turnover). Bank-backed providers typically offer lower discount rates than independents – expect a margin of 1.75–2.5% above base rate for invoice discounting. The service charge for confidential discounting is usually 0.1–0.5% of turnover.

NatWest’s pricing advantage comes from its cost of capital – as one of the UK’s largest banks (backed by the UK government holding through UKGI until 2024), it can fund facilities more cheaply than independent providers. The trade-off is less flexibility: bank-backed facilities typically have longer setup times, more rigorous due diligence, and less willingness to fund riskier sectors or debtor profiles.

Pros and Cons

What we like
Major bank backing – low counterparty risk and competitive discount rates
Digital self-serve FacFlow portal – 100% paperless
Lower minimum turnover (£300,000) than some peers like Close Brothers (£500,000)
Multi-currency funding for exporters
Available without an existing NatWest account
Watch out for
Discounting only – no factoring option (you must manage credit control yourself)
NatWest overall Trustpilot score of 1.4/5 (driven by retail banking, but reflects brand perception)
Not suitable for startups or sole traders
Fees not publicly disclosed – harder to compare before applying
ABL requires £6.5m+ turnover – very high threshold
9.0
/ 10
RBS FacFlow Invoice Finance
Best for: Businesses wanting invoice finance integrated with their existing NatWest or RBS account
Price: Quote-based
✓ Full NatWest Group backing - institutional security with UK banking infrastructure ✓ Asset-based lending alongside invoice discounting for complex business needs ✓ Covers both NatWest (England/Wales) and Royal Bank of Scotland (Scotland) ✓ Integrated with existing bank relationship - simplified administration for current customers ✗ No online application or digital-first experience - entirely relationship-managed ✗ Opaque pricing - no published rates, advance rates, or indicative fees ✗ FacFlow branding is confusing and dated - product identity unclear ✗ Minimum facility size excludes smaller SMEs; better-value alternatives exist
Our Verdict

NatWest FacFlow review: full-service factoring and confidential discounting for UK businesses. Part of NatWest Group. Our 2026 verdict.

Our Rating9/10
Cost & Advance Rate30%
8.0
Flexibility20%
9.0
Service Quality20%
10.0
Customer Support15%
10.0
Expert Score10%
9.0
User Sentiment5%
8.0
Clara Wenslow

Clara Wenslow

Finance & Business Services Editor

Clara analyses SME finance and procurement markets, covering business loans, invoice finance, payroll, and related B2B services. She ensures each comparison and guide is transparent and data-driven.

Sarah Mitchell

Reviewed by

Sarah Mitchell

B2B Commerce & Finance Reviewer

FAQs

What is RBS FacFlow invoice finance and how does it work?

RBS FacFlow (Facility Funding) is NatWest Group’s invoice finance platform, operating under the Royal Bank of Scotland brand for Scottish and some UK business customers. It provides revolving invoice discounting and factoring facilities, with businesses uploading invoices through an online portal and receiving advances of up to 90% of invoice value within 24 hours. As part of NatWest Group, FacFlow benefits from the group’s balance sheet and regulatory standing, making it one of the more stable options for businesses seeking bank-backed invoice finance.

Is RBS FacFlow available to businesses outside Scotland?

RBS FacFlow invoice finance is available to UK-registered businesses regardless of location, though it is primarily marketed through Royal Bank of Scotland’s Scottish business banking network. NatWest Group equivalent products are available to English, Welsh, and Northern Irish businesses under the NatWest brand. If you bank with NatWest, you would typically access invoice finance through NatWest Invoice Finance rather than RBS FacFlow specifically. Speak to your business relationship manager about which entity administers the facility for your account.

What are the fees for RBS FacFlow invoice finance?

RBS FacFlow pricing is not published online and is tailored to each business. As a bank-backed product, discount rates are typically competitive — often Bank of England base rate + 1.5–3% — compared to independent providers. Service charges typically run 0.3–1.5% of invoice turnover. Bank invoice finance facilities often carry minimum annual fees, administration charges, and audit fees (£300–600/year). Always request the full facility agreement and model total annual cost before comparing with independent providers like Bibby or Skipton.

How do I apply for RBS FacFlow invoice finance?

To apply for RBS FacFlow, contact your RBS business relationship manager or apply through RBS’s business banking portal. You will typically need: 2 years of filed accounts (or management accounts for younger businesses), 6 months of bank statements, a debtor book summary (list of outstanding invoices), and evidence of trading agreements with key customers. Initial assessment takes 3–7 working days; full underwriting and facility setup typically takes 3–5 weeks. New businesses without an existing RBS relationship can apply but will face more extensive scrutiny.

What happens to my RBS FacFlow facility if I change banks?

RBS FacFlow invoice finance facilities can typically remain in place if you change your main business current account to another bank — they are not strictly conditional on holding an RBS current account, though terms may vary. However, many bank invoice finance products do require the main trading account to be held with the same institution. Clarify this in your facility agreement before switching. If you need to exit, standard notice periods are 3–6 months; early termination typically incurs a fee equivalent to 3 months’ minimum charges.