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RBS FacFlow Invoice Finance Review

Clara Wenslow

Written By:

Clara Wenslow

Finance & Business Services Editor

Sarah Mitchell, ExpertSure author

Reviewed By:

Sarah Mitchell

B2B Commerce & Finance Reviewer

4 fact checks verified
Prices verified Nov 2026
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Table of Contents

FacFlow is NatWest Group’s invoice discounting and asset-based lending product, operated by RBS Invoice Finance Limited (Company No. 00662221 – active, accounts filed to December 2025). FacFlow is available through both NatWest (England and Wales) and Royal Bank of Scotland (Scotland) brands, with a minimum turnover of £300,000 for invoice discounting and £6.5 million for asset-based lending. This is our independent review for 2026, including an important clarification on entity changes – Companies House dissolved NatWest Invoice Finance Limited in June 2024, but the operating company RBS Invoice Finance Limited remains fully active.

Key Takeaways
  • Up to 90% advanced within 24 hours - NatWest’s confidential invoice discounting doesn’t need a NatWest current account, and you run the facility through the FacFlow online portal.
  • £300,000 minimum turnover - below Close Brothers’ £750,000 minimum for invoice discounting, while FacFlow’s asset-based lending option starts at £6.5 million turnover.
  • FacFlow is unaffected by the June 2024 dissolution - NatWest Invoice Finance Limited was a non-trading shell; RBS Invoice Finance Limited, the company that runs FacFlow, is still active.
  • FacFlow has no Trustpilot profile of its own - NatWest’s 8,500+ reviews are mostly personal banking, so there is no FacFlow score to quote.

NatWest FacFlow Review: Key Facts

FacFlow (RBS Invoice Finance Limited) offers invoice discounting – a confidential facility where businesses upload invoices and draw funds against the ledger balance via a digital portal. Advance rate is up to 90%. Minimum turnover is £300,000 for invoice discounting; £6.5 million for asset-based lending (ABL). The product is available to both NatWest and Royal Bank of Scotland business banking customers, as well as businesses without an existing NatWest/RBS account. NatWest does not publish its fees. Invoice finance is not a regulated credit product, so the FCA does not regulate the facility itself; the parent bank, National Westminster Bank Plc (FRN 121878), is authorised by the PRA and regulated by the FCA and PRA.

FactorDetail
Operating companyRBS Invoice Finance Limited (Co No. 00662221 – active)
Parent groupNatWest Group plc
BrandsNatWest (England/Wales), Royal Bank of Scotland (Scotland)
FCA FRN121878 (National Westminster Bank Plc – parent bank entity)
Product nameFacFlow
Min. turnover (discounting)£300,000
Min. turnover (ABL)£6,500,000
Advance rateUp to 90%
Trustpilot (NatWest)No FacFlow profile; NatWest's covers the whole bank

FacFlow Products

FacFlow offers two core products:

  • Invoice Discounting – a confidential facility allowing businesses to draw funds against their sales ledger via the FacFlow digital portal; your customers are unaware of NatWest’s involvement and pay you directly.
  • Asset Based Lending (ABL) – a multi-asset facility for larger businesses (£6.5 million+ turnover) combining invoice discounting with borrowing against stock, plant and machinery, property, or other business assets. NatWest pitches ABL at businesses with high growth, organic or through acquisitions, where the combined asset base supports a larger facility than invoices alone.

The FacFlow portal is the primary interface for managing your facility. It allows you to upload invoices, request drawdowns, monitor your ledger balance, and view funding status – all online without needing to contact a relationship manager for routine transactions. NatWest also offers a paperless service through FacFlow, so all communication and information about your account can arrive digitally.

For businesses with international receivables, FacFlow supports multi-currency funding – you can draw against invoices denominated in foreign currencies. This is particularly useful for exporters who invoice in euros or dollars but need sterling working capital.

NatWest Invoice Finance Entity Clarification

An important clarification for 2026: Companies House dissolved NatWest Invoice Finance Limited (Company No. 04199792) on 11 June 2024 – but this was a non-trading shell entity, not the operating business. The operating company, RBS Invoice Finance Limited (Company No. 00662221), remains fully active with accounts filed to December 2025. The FacFlow product is unchanged. The parent group renamed from The Royal Bank of Scotland Group plc to NatWest Group plc on 22 July 2020, but the invoice finance subsidiary kept its RBS Invoice Finance Limited name. Both the NatWest and RBS-branded interfaces lead to the same underlying facility provider.

If you search for NatWest invoice finance on Companies House, you will find two entries: the dissolved NatWest Invoice Finance Limited and the active RBS Invoice Finance Limited. That makes it easy to conclude NatWest has left invoice finance. It hasn’t: FacFlow continues under RBS Invoice Finance Limited, which Companies House lists as active and which was incorporated in June 1960. For alternatives, see our Close Brothers Invoice Finance Review.

Is NatWest FacFlow Right for Your Business?

NatWest FacFlow best suits established UK businesses with £300,000+ annual turnover that want confidential invoice discounting from a major bank group. You don’t need to bank with NatWest or Royal Bank of Scotland to apply. The £300,000 minimum is lower than Close Brothers’ £750,000, and the FacFlow portal lets you run routine drawdowns yourself.

It is not aimed at startups: NatWest asks for established credit control, robust in-house ledger systems and your debtor book as security. It also won’t suit businesses that want invoice factoring, because FacFlow is discounting-only and you keep credit control. NatWest’s Trustpilot profile reflects retail banking, so it says nothing reliable about the B2B FacFlow product.

FacFlow Fees and Rates

NatWest does not publicly disclose FacFlow pricing; its pages say only that product fees may apply. Invoice discounting fees have two parts: a discount charge, which is interest on the money you draw, set as a margin over Bank of England base rate, and a service charge worked out as a percentage of annual turnover. Across the market, confidential invoice discounting typically costs 1.5–3% over base rate, plus a service charge of 0.2–0.5% of turnover. Providers negotiate these figures rather than publish them, so ask NatWest for its own numbers in writing.

What NatWest does publish is the entry bar. To apply for invoice discounting you need turnover of over £300,000, established credit control and robust in-house ledger systems, and you must be happy to use your debtor book as security. Every application is subject to status, so expect credit checks before NatWest sets up a facility.

Pros and Cons

What we like
✓Major bank backing – run by RBS Invoice Finance Limited, part of NatWest Group
✓FacFlow online portal – upload invoices, draw funds and go paperless
✓Lower minimum turnover (£300,000) than some peers like Close Brothers (£750,000)
✓Multi-currency funding for exporters
✓Available without an existing NatWest account
Watch out for
✗Discounting only – no factoring option (you must manage credit control yourself)
✗No independent review base for FacFlow itself
✗Needs established credit control, in-house ledger systems and your debtor book as security
✗Fees not publicly disclosed – harder to compare before applying
✗ABL requires £6.5m+ turnover – very high threshold

Our Verdict

6.7
/ 10
RBS FacFlow Invoice Finance
Best for: Established businesses turning over £300,000+ that want confidential invoice discounting from a bank group
Price: Quote-based
✓ Full NatWest Group backing - institutional security with UK banking infrastructure ✓ Asset-based lending alongside invoice discounting for complex business needs ✓ Covers both NatWest (England/Wales) and Royal Bank of Scotland (Scotland) ✓ No NatWest current account needed - NatWest says it doesn't mind who you bank with ✗ Discounting only - no factoring, so you run your own credit control ✗ No published fees - NatWest says only that product fees may apply ✗ FacFlow branding is confusing and dated - product identity unclear ✗ £300,000 minimum turnover excludes smaller SMEs
Our Verdict

RBS FacFlow suits established businesses turning over more than £300,000 that want confidential invoice discounting from a major bank group. NatWest advances up to 90% of invoice value, which it says can arrive within 24 hours, and you don't need to bank with NatWest to apply. It offers discounting and asset-based lending, not factoring, so you keep control of credit collection. NatWest publishes no fees, so get the full charges in writing before you sign.

Our Rating6.7/10
Cost & Advance Rate30%
7.0
Flexibility20%
6.5
Service Quality20%
7.0
Customer Support15%
6.0
Expert Score10%
7.0
User Sentiment5%
5.5
Clara Wenslow

Clara Wenslow

Finance & Business Services Editor

Clara analyses SME finance and procurement markets, covering business loans, invoice finance, payroll, and related B2B services. She ensures each comparison and guide is transparent and data-driven.

Sarah Mitchell

Reviewed by

Sarah Mitchell

B2B Commerce & Finance Reviewer

FAQs

FacFlow is the online system for NatWest Group’s invoice finance, provided by RBS Invoice Finance Limited under the NatWest, Royal Bank of Scotland and Ulster Bank brands. The main product is confidential invoice discounting: you upload invoices through the FacFlow portal and NatWest advances up to 90% of their value, which it says can arrive within 24 hours. NatWest doesn’t contact your customers, and you keep collecting payments yourself. Businesses turning over £6.5 million or more can also use asset-based lending.

Yes. RBS Invoice Finance Limited provides the same facility under the NatWest, Royal Bank of Scotland and Ulster Bank brands, so the name you see depends on where you are, not on the product. You don’t need a NatWest or RBS current account either: NatWest says it doesn’t mind who you bank with. The main entry test is turnover of over £300,000 for invoice discounting.

NatWest doesn’t publish FacFlow pricing; its pages say only that product fees may apply. Expect two main charges: a discount charge, which is interest on the money you draw, set as a margin over Bank of England base rate, and a service charge worked out as a percentage of turnover. Across the market, confidential invoice discounting typically costs 1.5–3% over base rate plus a service charge of 0.2–0.5% of turnover, though providers negotiate these rather than publish them. Ask for the full facility agreement, including any minimum fees and exit terms, before comparing it with independent providers like Bibby or Skipton.

Start from the “Ready to apply” link on NatWest’s invoice discounting page (RBS runs an equivalent page), or speak to your relationship manager if you already bank with them. NatWest asks for turnover of over £300,000, established credit control and robust in-house ledger systems, and you must be happy to use your debtor book as security. Every application is subject to status, so expect credit checks before the facility is set up.

FacFlow isn’t tied to your current account. NatWest says it doesn’t mind who you bank with, so where you hold your main account is not a condition of the facility. Your facility agreement still sets how customer payments are collected, the notice period and any exit fees, so read those terms before you switch.

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