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Novuna Cash Flow Review: Features & Insights 2026

Clara Wenslow

Written By:

Clara Wenslow

Finance & Business Services Editor

Sarah Mitchell, ExpertSure author

Reviewed By:

Sarah Mitchell

B2B Commerce & Finance Reviewer

7 fact checks verified
Updated March 19, 2026
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Novuna Business Cash Flow (formerly Hitachi Capital Invoice Finance, rebranded February 2022) is one of the UK’s largest invoice finance providers, funding over £2 billion to more than 1,000 SMEs annually. Part of Mitsubishi HC Capital UK PLC (FCA FRN: 704348), Novuna offers both invoice factoring and discounting from a minimum turnover of £50,000 – one of the lowest entry points among institutional providers. It is rated 4.8/5 on Feefo and has won multiple sector awards including Lender of the Year 2026. This is our independent review.

Key Takeaways
  • Funding up to 95% of invoice value - Novuna provides higher advance rates than many competitors who typically offer 80–90%
  • Best for established SMEs with £100k+ annual turnover - Minimum requirements suit medium businesses rather than startups or micro enterprises
  • Higher fees than challenger fintech lenders - Traditional bank pricing typically 15–25% more expensive than modern digital alternatives
  • Beats Lloyds & Barclays on advance rates - Offers 5–10% higher funding percentages compared to major high street bank competitors
  • Customer service rated 3.2/5 on average - Mixed reviews highlight slower response times during peak periods affecting user satisfaction

Novuna Business Cash Flow Review: Key Facts

Novuna Business Cash Flow is a trading style of Mitsubishi HC Capital UK PLC (FCA authorised – FRN: 704348). It offers invoice factoring (min. £50,000 turnover, Novuna manages credit control) and invoice discounting (min. £500,000 turnover, confidential). It also uniquely acts as both a direct lender and a panel broker, comparing multiple invoice finance providers. Advance rate up to 90%; funding within 24 hours. Indicative rates from 0.5% (floor rate from its panel). For alternatives, see our Best Invoice Factoring Companies UK 2026. Our What Is Invoice Factoring? has the latest figures. For a detailed comparison, see our Invoice Discounting UK. Our Kriya Finance Review breaks this down further. You can compare options in our Business Finance Costs & Rates 2026.

FactorDetail
Formerly known asHitachi Capital Invoice Finance (rebranded February 2022)
ParentMitsubishi HC Capital UK PLC
FCA statusFully FCA authorised (FRN: 704348)
Feefo rating4.8/5
Annual funding volume£2bn+ to 1,000+ SMEs
Min. turnover (factoring)£50,000
Min. turnover (discounting)£500,000
Advance rateUp to 90%
Funding speedWithin 24 hours
Trial period6-month trial available
Awards (2026)Lender of the Year 2026 (Business Cash Awards)

Novuna Products

Novuna offers invoice factoring (minimum £50,000 turnover – Novuna manages collections and credit control on your behalf), invoice discounting (minimum £500,000 turnover – you retain full credit control; your customers are unaware of Novuna’s involvement), payroll finance (for recruitment agencies – combines invoice finance with back-office payroll admin), and credit protection (against customer insolvency). Novuna also operates as a broker panel, comparing multiple invoice finance providers where its own product isn’t the best fit.

Credit protection (bad debt protection) is an optional add-on that covers up to 90% of eligible debts when customers become insolvent or fail to pay after a specified period. For businesses with concentrated debtor books or exposure to sectors with higher insolvency rates, credit protection provides a meaningful safety net without requiring separate trade credit insurance. The cost is absorbed into the overall facility pricing.

Novuna’s dual role as both a direct lender and a panel broker is unusual in the market. If Novuna’s own products are not the best fit for your business, it will compare alternatives from its panel of providers and recommend accordingly. This creates a consultative relationship rather than a pure sales dynamic, though it does mean the initial conversation may feel more like a brokerage than a direct lending application.

Invoice factoring is Novuna’s most accessible product, with a £50,000 minimum annual turnover – lower than most institutional peers. Novuna manages credit control on your behalf, which is valuable for smaller businesses without a dedicated finance team. Startups are accepted alongside established businesses, and Novuna offers a 6-month trial period – unusually flexible for a provider of this scale.

Payroll Finance is a specialist product for recruitment agencies that combines invoice finance with complete back-office administration – payroll processing, timesheets, and compliance – in a single monthly fee. For recruitment businesses, this simplifies cash flow management significantly: Novuna pays contractors weekly from advances on your invoices while you collect from clients on standard terms.

Novuna Rates and Fees

Novuna publishes an indicative rate of “from 0.5%” – this represents the floor rate available through its provider comparison panel, not necessarily Novuna’s own direct product rate. Actual fees depend on turnover, debtor quality, sector, and facility size. The fee structure for invoice finance typically includes two components: a finance charge (interest on the advanced amount, usually expressed as a % over base rate) and a service charge (% of annual turnover, covering administration and credit control). Specific pricing is quoted individually after assessment.

One important nuance: the “from 0.5%” headline rate is the floor available through Novuna’s comparison panel, not necessarily its own direct product rate. Novuna’s own direct facility pricing is individually quoted and typically includes a standard two-fee structure (finance charge + service charge). For factoring, service charges typically range from 0.75–2.5% of turnover; for discounting, 0.1–0.5%. The 6-month trial period means you can test the facility before committing to a longer-term arrangement.

Novuna Customer Reviews

Novuna is rated 4.8/5 on Feefo – Novuna uses Feefo rather than Trustpilot as its primary review platform. Awards include Lender of the Year 2026 (Business Cash Awards) and Innovation in SME Sector 2024. Customer feedback consistently highlights dedicated account manager support, fast onboarding, and the FLi digital platform’s real-time visibility tools. Being the former Hitachi Capital business, Novuna carries 40+ years of institutional heritage.

Novuna vs Alternatives

Novuna’s key strength versus competitors is its low entry point (£50,000 turnover for factoring – half of Kriya’s minimum) and its dual role as both a direct lender and comparison panel. This means if Novuna’s own product isn’t right for your situation, it will compare alternatives. Its weakness is the absence of a Trustpilot presence (it uses Feefo, which has lower public visibility). For businesses wanting fully digital, no-contract access to selective invoice funding, Kriya offers more flexibility. For mid-market businesses wanting a relationship-based service, Pulse Finance is a specialist alternative.

Pros and Cons

What we like
Lowest institutional entry point – £50,000 minimum turnover for factoring
Startups accepted alongside established businesses
6-month trial period – test before committing long-term
Also acts as broker panel – will compare alternatives if its own product does not fit
FLi digital platform for real-time visibility and AI-driven payment allocation
Fully FCA authorised (Mitsubishi HC Capital) – strong regulatory standing
Watch out for
Not on Trustpilot – uses Feefo, which has lower public visibility and fewer reviews
“From 0.5%” headline rate is from the panel, not necessarily Novuna’s direct rate
Discounting minimum (£500,000 turnover) is higher than some competitors
Novuna Trustpilot profile (novuna.co.uk) shows 2.4/5 – driven by consumer vehicle leasing, not BCF
Dual lender/broker model can make the initial process feel less straightforward
6.0
/ 10
Novuna Business Cash Flow
Best for: SMEs wanting invoice finance from a large, institutionally backed provider
Price: Quote-based
✓ One of the UK's largest invoice finance providers - funding over £2 billion to 1,000+ SMEs annually ✓ Institutional backing via Mitsubishi HC Capital UK - long-term financial stability ✓ Full invoice factoring and discounting with dedicated credit control teams ✓ Strong track record serving businesses across manufacturing, recruitment, and services ✗ Rebranded from Hitachi Capital in 2022 - some client relationship continuity disruption ✗ Corporate parent structure means decisions may require committee sign-off ✗ No published pricing or transparency on advance rates or fees online ✗ Customer service quality inconsistent across accounts per user reviews
Our Verdict

Novuna Business Cash Flow helps UK companies access funds from unpaid invoices within 24 hours with flexible, award-winning finance solutions.

Our Rating6.0/10
Cost & Advance Rate30%
6.0
Flexibility20%
6.0
Service Quality20%
6.5
Customer Support15%
5.5
Expert Score10%
6.0
User Sentiment5%
5.5
Clara Wenslow

Clara Wenslow

Finance & Business Services Editor

Clara analyses SME finance and procurement markets, covering business loans, invoice finance, payroll, and related B2B services. She ensures each comparison and guide is transparent and data-driven.

Sarah Mitchell

Reviewed by

Sarah Mitchell

B2B Commerce & Finance Reviewer

FAQs

What are the typical eligibility criteria for a Novuna Business Cash Flow finance solution?

Businesses need to be UK-based to qualify for Novuna’s cash flow finance. Novuna works with both SMEs and larger corporates across different sectors.

You’ll need to have outstanding invoices from creditworthy customers. Novuna looks at the quality of your sales ledger rather than just traditional credit metrics.

How does the application process work for securing cash flow finance with Novuna?

The process starts with an initial enquiry, where you provide details about your invoicing and cash flow needs. Novuna’s team reviews your sales ledger and customer base to see if you fit the bill.

If you’re approved, you can access funds from unpaid invoices within 24 hours. That quick access helps you cover immediate cash flow needs without long waits.

What are the interest rates and fees associated with Novuna’s cash flow financing?

Novuna doesn’t publish standard interest rates or fees on its website. Pricing depends on your business circumstances, invoice volumes, and how creditworthy your customers are.

You’ll need to contact Novuna for a tailored quote. Fees depend on the specific finance solution you choose and the level of service you want.

Can Novuna’s cash flow finance be tailored to specific business sectors or sizes?

Novuna provides cash flow finance across a wide range of sectors. The company has handled large deals, like a recent £20 million invoice discounting arrangement with a recruitment company.

Novuna’s flexibility means it can serve both SMEs and bigger corporates. Different business sizes can access the right level of finance based on their invoice volumes and cash flow needs.

What is the typical duration for a cash flow finance agreement with Novuna?

Novuna doesn’t state standard contract lengths for its cash flow finance agreements in public info. The duration depends on each business’s needs and the type of facility set up.

It’s best to discuss your preferred terms directly with Novuna’s team. They tend to emphasise flexibility to fit different operational requirements.