Introduction
Are you interested in investing in Xero software for your payroll and other business needs?
Did you know that Xero has 1.58 million subscribers and 2,300 employees?
In this review, you’ll find out everything you need to know about Xero payroll, including who they are and what they can offer you.
What’s in this review?
Who is Xero?
Xero was founded in 2006 in New Zealand, with the plan to create innovative software which is cutting-edge and helps business owners and accountants manage things like accountants and payroll.
Over ten years later, Xero is now a globally recognised brand which boasts over 1.58 million customers of their products.
And, they won World’s Most Innovative Growth Company by Forbes in 2014 and 2015.
Payroll Software
Xero offers their customer’s payroll software which is free for the first free months with any Business Edition Plan.
The main benefit of using the Xero software is that you can benefit from being able to manage everything in one place; from your accounts, running payroll and doing things like pensions too.
This means you have an all-around product, where you can track your employees hours, absences, holidays and process your employees pay too.
Here are some of the features you can expect.
- Send real-time information to HMRC
- Allow your employees controlled access
- Utilise an app for self-service
- Includes auto-enrolment
- Choose how employees are paid; weekly and monthly for instance
- Pay your employees different rates depending on their compensation
- Track benefits for your employees
- Reimburse any business expenses
- You can have unlimited users and manage their access
Starter £ 10 / mo |
Standard £ 22 / mo |
Premium £ 27.50 / mo |
Send five invoices and quotes | Send invoices and quotes | Send invoices and quotes |
Enter five bills | Enter bills | Enter bills |
20 bank transactions | Bank transactions | Bank transactions |
Submit VAT online | Submit VAT online | Submit VAT online |
Multiple currencies | Multiple currencies | Multiple currencies |
Optional extras | Optional extras | Optional extras |
Payroll: 3 Months FREE for up to 5 payroll employees + £1 for each additional employee a month | Payroll: 3 Months FREE for up to 5 payroll employees + £1 for each additional employee a month | Payroll: 3 Months FREE for up to 5 payroll employees + £1 for each additional employee a month |
Projects: £5 for one user a month + £5 for each additional active user a month. | Projects: £5 for one user a month + £5 for each additional active user a month. | Projects: £5 for one user a month + £5 for each additional active user a month. |
Expenses: £2.50 for one user a month + £2.50 for the additional user a month.Expenses: £2.50 for one user a month + £2.50 for the additional user a month.Expenses: £2.50 for one user a month + £2.50 for the additional user a month.
Online Accounting Software
Specially designed for smaller businesses, this online accounting software from Xero can help your company deal with everything to do with managing your accounts.
There are many apps that you can download to work with your software, including things like time tracking, CRM and invoicing for instance.
Here are some of the other features you can expect:
- Xero accounting software can import bank transactions
- Data is stored safely in one place
- Invite your accountant to collaborate
- Integrates with the payroll option from Xero
- Access everything, including your data, wherever you have internet
Other Software
So, what else does Xero offer? Let’s take a quick look.
- Project managers
- Expenses
- Files
- Inventory
- CIS
- VAT
- Reporting
- Quotes
- Asset management
- Cashbook / Ledger
- Workpapers
- Practice Manager
Xero Software Reviews
When it comes to online reviews, Xero has a mostly positive reputation on trusted websites such as Trustpilot.
Out of over 300 individual reviews, Xero has 58% five-star reviews, while only 21% fall within the one-star negative category.
While these online reviews aren’t always accurate, they should still be considered when deciding whether you should opt for this payroll software.
Positive Xero Review
Jane Van Tonder on Trustpilot: I have been a Xero user for many years. It just keeps getting better and is the best product on the market for my practice and my clients.
Negative Xero Review
Emily on Trustpilot: Xero have almost non-existent customer service.
Customer Service
Do you need to get in touch with Xero?
Here’s how you can.
- Check out the support centre here
- Email sales@xero.com
- Email support@xero.com
Xero office in London
172-176 Kings Cross Road
London
WC1X 9DH
Xero office in Milton Keynes
Bank House
171 Midsummer Boulevard
Milton Keynes, MK9 1EB
Company Comparison
Company | Customer Score | Software Flexibility | Price |
HMRC | ★ | ★★★ | Free |
Brightpay | ★★★★★ | ★★★★★ | £99 – £999 |
Sage | ★★★★ | ★★★ | £241.50 a year |
Xero | ★★★★ | ★★ | £10 – £27.50 a month |
Kashflow | ★★★★ | ★★★★ | £6.50+ a month |
Conclusion
Have you found out everything you need to know about Xero? Could you benefit from their fully integrated software and excellent customer support?
Are you ready to compare all of your payroll options?
Click here to compare your payroll options right now, or check out the ExpertSure guides to find out more about payroll, and your other business needs.
Xero Review
Final Verdict
Xero could be an excellent fit for companies that require a comprehensive piece of software which can help you with anything from accounts, to payroll, to dealing with things like inventory and invoices.
Pros
✔ Great customer score
✔ Flexible software
✔ Competitive pricing
Cons
✗ Some customers have complained that customer support isn’t always readily available