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Xero Payroll Review: 2026 Features, Prices & Ratings

Clara Wenslow

Written By:

Clara Wenslow

Finance & Business Services Editor

Sarah Mitchell, ExpertSure author

Reviewed By:

Sarah Mitchell

B2B Commerce & Finance Reviewer

6 fact checks verified
Prices verified Jun 2026
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Xero accounting software logo

Xero Payroll is a per-employee add-on to any Xero accounting plan. It costs £1.50/employee/month on most plans, or £1.00/employee/month on Ultimate. If you already use Xero for accounting, adding payroll is the cheapest and most integrated option. Your payroll costs flow directly into your accounts with no manual data entry.

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Xero restructured its payroll pricing in mid-2025, moving from bundled employee allocations to a simple per-employee add-on model. This review covers the current pricing structure, what Xero Payroll includes, and how it compares to standalone payroll software for UK businesses.

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Key Takeaways
  • Costs £1.50 per employee per month - on most Xero plans, dropping to £1.00 on Ultimate, charged on top of your Xero accounting subscription
  • Best for existing Xero users - the payroll add-on posts straight into your accounts, removing double entry and reconciliation work
  • Built for small teams, not large workforces - Xero markets its built-in payroll for smaller businesses, so payroll-heavy or fast-growing firms may outgrow it
  • Includes RTI and auto-enrolment compliance - core UK payroll features cover HMRC reporting and workplace pension duties automatically
  • Cheaper standalone options exist - Sage Payroll runs about £20/month for 10 employees, while Xero adds £15 payroll on top of a £16+ accounting plan (roughly £31/month total), so Xero only wins if you already use it for accounting

Who Is Xero?

Xero is a New Zealand-founded cloud accounting platform with 4.3 million subscribers globally, known for its intuitive interface and extensive app marketplace.

Xero Payroll summary showing employee payments and net totals
Xero Payroll dashboard – payroll costs flow directly into your Xero accounting records.

Founded in 2006 in New Zealand, Xero is now one of the world’s largest cloud accounting platforms. It has over 4.3 million subscribers and around 5,000 employees. Forbes named it Most Innovative Growth Company in 2014 and 2015, and it is widely used by UK accountants and small businesses.

Xero’s payroll module is an add-on to its core accounting software – not a standalone product. This means you need a Xero accounting subscription (from £16/month) before you can add payroll.

Xero Payroll Pricing

Xero Payroll costs £1.50/employee/month on Ignite, Grow, and Comprehensive plans, or £1.00/employee/month on Ultimate. It is designed for small to mid-sized teams.

Xero PlanPlan PricePayroll IncludedExtra EmployeesTotal for 10 Employees
Ignite£16/monthAdd-on only£1.50 each£31/month
Grow£37/month1 person£1.50 each£50.50/month
Comprehensive£50/month5 people£1.50 each£57.50/month
Ultimate£65/month10 people£1 each£65/month

Each plan includes a set number of payroll people before extra charges apply: Ignite none (payroll is an optional add-on), Grow 1, Comprehensive 5, and Ultimate 10. Beyond that you pay £1.50 per additional employee, or £1 on Ultimate. Xero also runs a recurring new-customer offer of 80% off for the first six months. That discount applies to the accounting plan, not the payroll add-on, so always budget on the standard prices above.

Cost examples by headcount:

  • 5 employees (Ignite, none included): £16 + 5 × £1.50 = £23.50/month (£282/year)
  • 10 employees (Ignite): £16 + 10 × £1.50 = £31/month (£372/year)
  • 20 employees (Grow, 1 included): £37 + 19 × £1.50 = £65.50/month (£786/year)
  • 50 employees (Comprehensive, 5 included): £50 + 45 × £1.50 = £117.50/month (£1,410/year)

All Xero prices are quoted exclusive of VAT, so add 20% to the figures above for your true monthly cost. Xero also offers a one-month free trial on every plan. That lets you test pay runs, RTI submissions, and the accounting integration before you commit. Existing accounting customers can switch payroll on from within their current plan at any time, with no separate sign-up.

What Xero Payroll Includes

Xero Payroll includes HMRC RTI submissions, auto-enrolment, payslips, flexible pay schedules, employee self-service via the Xero Me app, and automatic accounting integration.

The payroll add-on is HMRC-recognised and covers everything a small UK business needs:

  • HMRC RTI submissions – automatic Full Payment Submissions after each pay run
  • Auto-enrolment – workplace pension management and PensionSync integration
  • Payslip generation – automatic digital payslips for all employees
  • Flexible pay schedules – weekly, fortnightly, four-weekly, or monthly
  • Multiple pay rates – different rates for different roles or overtime
  • Employee self-service – Xero Me app for payslips, leave requests, and personal details
  • Timesheet integration – built-in timesheets that feed into payroll calculations
  • Expense reimbursement – process employee expenses through payroll
  • Accounting integration – payroll journal entries created automatically in Xero accounts
  • Benefits tracking – track employee benefits and BIK reporting

The standout feature is accounting integration. After each pay run, Xero posts the journal entries to your accounts automatically. Employer NI, pension contributions, net pay, and PAYE liabilities all appear in your profit and loss statement with no manual input.

Pros and Cons

Xero Payroll is the best choice for existing Xero users wanting affordable, integrated payroll. Non-Xero users should consider standalone payroll software instead.

What we like
Cheapest per-employee cloud payroll (£1.50/emp/month)
Tight integration with Xero accounting – no double entry
Employee self-service app (Xero Me) for payslips and leave
HMRC-recognised with automatic RTI submissions
Simple per-employee pricing – no hidden tiers or complex bundles
Watch out for
Requires a Xero accounting plan (from £16/month) – not standalone
Built for smaller teams – Xero markets its payroll for small businesses, not large workforces
No CIS processing built into the standard payroll module (available as a separate paid add-on)
Customer support is online-only – no phone support

Xero Payroll Reviews

Xero has a 3.3/5 rating on Trustpilot from 300+ reviews – users praise the interface and accounting integration but criticise the lack of phone support.

Xero has a mixed reputation on Trustpilot with 58% five-star reviews but 21% one-star reviews. Praise focuses on the intuitive interface and tight accounting integration. Criticism centres on customer support response times.

Positive: “I have been a Xero user for many years. It just keeps getting better and is the best product on the market for my practice and my clients.”Jane Van Tonder, Trustpilot

Critical: “Xero have almost non-existent customer service.”Emily, Trustpilot

The support criticism matters. Xero offers online support only, with no phone line. If responsive phone support is important to you, Sage Payroll offers UK-based phone support as standard.

Xero Payroll vs Alternatives

Xero Payroll is cheapest per employee but requires an accounting plan. Sage is cheaper standalone, and Moneysoft is the cheapest overall at £95/year.

ProviderTypePriceBest For
Xero PayrollCloud add-on£1.50/emp/month + planExisting Xero accounting users
Sage PayrollCloud standaloneFrom £10/monthSMEs wanting standalone cloud payroll
MoneysoftDesktop (Windows)From £95/year + VATBudget-conscious, Windows users
StaffologyCloudFrom £43/monthAPI-first modern cloud payroll
Outsourced bureauManaged service£4–£12/emp/monthHands-off payroll management

Annual cost comparison for 10 employees:

  • Moneysoft: £95/year (cheapest overall)
  • Sage Payroll: £240/year (cheapest standalone cloud)
  • Xero Payroll: £372/year (cheapest per-employee, but requires accounting plan)
  • Staffology: £516/year

Xero Payroll only makes financial sense if you already use (or plan to use) Xero for accounting. If you do not need Xero accounting, Sage Payroll at £20/month is a better standalone option.

Who Should Use Xero Payroll?

Xero Payroll suits some businesses far better than others. It is a strong fit if you already run your accounts in Xero, or plan to. Payroll then posts straight into your books with no re-keying. It also works well for small teams that want predictable per-employee pricing rather than tiered bundles. Staff can view payslips and request leave themselves through the Xero Me app, and online self-service support may be all you need.

Look elsewhere if you do not use Xero for accounting. A standalone tool like Sage Payroll or Moneysoft will cost less. The same goes if you run construction payroll and need CIS built in, rather than bolted on as a paid add-on. It is also the wrong fit if you want UK phone support close to a payroll deadline, or if you run a large or fast-growing workforce that may outgrow a lightweight built-in module.

For most existing Xero users with straightforward UK payroll, the add-on is the simplest and best-value way to pay staff. For everyone else, weigh it against the dedicated tools in our best payroll software guide before committing.

How to Contact Xero

Contact Xero via their online support centre, by email at [email protected], or through in-app support. Xero does not offer phone support.

Our Verdict

Xero Payroll scores 6.8/10 – excellent integration and competitive per-employee pricing, but the requirement for an accounting plan and lack of phone support limit its appeal.

Xero Payroll is the best payroll option for businesses already using Xero for accounting. The integration removes double data entry. Per-employee pricing is competitive, and the Xero Me app gives employees self-service access to payslips and leave.

However, it is not the right choice for everyone. If you do not use Xero accounting, the mandatory subscription (from £16/month) makes standalone alternatives like Sage Payroll or Moneysoft more cost-effective. Its focus on smaller teams, and the lack of built-in CIS (without an extra add-on), also limit its suitability for larger or construction-focused businesses needing dedicated CIS payroll.

For a full comparison of UK payroll options, see our best payroll software roundup, our cheap payroll software guide, or our payroll costs breakdown.

6.8
/ 10
Xero
Best for: Existing Xero accounting users wanting integrated payroll
Price: £1.50/employee/month (+ Xero plan from £16/month)
Our Verdict

Best payroll choice for Xero users, but not standalone - alternatives are cheaper without accounting plan

Our Rating6.8/10
Value for Money30%
7.2
Features20%
7.5
Customer Support20%
6.8
Ease of Use15%
8.1
Expert Score10%
7.0
User Sentiment5%
6.5

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Clara Wenslow

Clara Wenslow

Finance & Business Services Editor

Clara analyses SME finance and procurement markets, covering business loans, invoice finance, payroll, and related B2B services. She ensures each comparison and guide is transparent and data-driven.

Sarah Mitchell

Reviewed by

Sarah Mitchell

B2B Commerce & Finance Reviewer

FAQs

Does Xero Payroll handle auto-enrolment pension submissions automatically?

Yes – Xero Payroll supports auto-enrolment by calculating qualifying earnings, flagging eligible employees, and producing the statutory letters (enrolment notice, postponement notice). It integrates directly with Nest, The People’s Pension, and Smart Pension for direct submission. You still need to manage your staging date and re-enrolment cycle, but Xero will alert you when action is due. This is included in all Xero Payroll plans at no additional cost.

How much does Xero Payroll cost for a business with 10 employees?

Xero Payroll is a per-employee add-on to a Xero accounting plan – there is no standalone payroll product. Each plan includes a set number of payroll people (Ignite none, Grow 1, Comprehensive 5, Ultimate 10), then you pay £1.50 per extra employee per month (£1.00 on Ultimate). For a 10-person team on the entry Ignite plan (£16/month) that is £16 + 10 × £1.50 = £31/month, around £372/year, all excluding VAT. The old Starter and Standard accounting plans no longer exist.

Can Xero Payroll handle CIS (Construction Industry Scheme) deductions?

Yes – Xero has built-in CIS support, allowing you to designate subcontractors, apply the correct CIS deduction rate (20% standard, 30% unverified, or 0% gross status), generate CIS payment and deduction statements, and file the monthly CIS return to HMRC. CIS functionality is available as a paid add-on rather than being built into the standard payroll module. Businesses with complex CIS requirements involving multiple subcontractors should test the workflow during a free trial before committing.

Is Xero Payroll suitable for businesses that also pay commission or variable pay?

Xero Payroll supports custom pay items including commission, bonuses, overtime, expenses, and allowances. You can create earnings types with different tax treatments and apply them to individual pay runs. However, complex commission structures requiring mid-period calculations or real-time variable inputs may need a workaround – Xero’s payroll engine is strong for standard monthly or weekly pay cycles but has limitations for highly variable weekly commission-based teams compared to specialists like BrightPay or Sage Payroll.

Does Xero Payroll integrate with HMRC for RTI submissions?

Yes – Xero Payroll submits Real Time Information (RTI) reports directly to HMRC via the Government Gateway, including Full Payment Submissions (FPS) after each pay run and Employer Payment Summaries (EPS) where applicable. Submissions are timestamped and logged within Xero. The system also handles year-end P60s, P11Ds, and payroll journals automatically. HMRC compliance is kept current by Xero; they issue updates ahead of each tax year to reflect Budget changes.

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