Are you looking for an unbiased review of Tissl?
Then you’re in the right place.
In this review, you’ll find out what you need to know about Tissl, including who they are, what they can offer you and customer reviews.
What’s in this review?
Who is Tissl?
Tissl was founded in 2003 by experts in the IT industry, specifically with backgrounds that are focused on supplying EPOS systems to their customers.
They currently have around 50 employees, 2,500 customers, 3,000 installations around the globe over three continents.
On trusted websites such as Google and Trustpilot, Tissl has a generally average or just above average score, more on that below in the reviews section.
Tissl Cost and Fees
There are several costs and fees to consider when deciding which EPOS system or supplier that you might want to choose when finding the best choice for you and your company.
For instance, some providers will charge a set fee for an EPOS system, while some others might offer a monthly subscription for their software, with unlimited support and options.
Tissl offers several services and pieces of hardware, so let’s start with some of the prices that Tissl displays clearly, as some of their options are entirely bespoke.
In the Tissl shop, here’s what you can purchase and how much it is.
- Printer ribbon: £2.25
- Printer rolls: £9 – £19.50
- Training: Beginner 1-day course £150
- Refresher 1 day course £150
- Advanced 2-day course £150
Although Tissl doesn’t have any pricing clear on their website for their EPOS systems, you can get in touch for a bespoke quote here.
Tissl Core Services
Tissl has a few options available when it comes to products and services, including unique training and things like rolls for your EPOS system to use when printing out receipts.
The EPOS system that Tissl offers comes with many advantages and features which include a customisable interface, many individual and unique options as well as organisation.
Here are some of the main features that Tissl offers:
One of the most important elements that a business owner needs to consider is getting regular reports which condense all of the relevant information to show progress and performances.
The automatic reports allow you to get regular updates to your chosen inbox, so you always have information at hand when making business decisions.
The Tissl back up system means that you can protect all of your information from being accidentally deleted or tampered with.
If you have a business which has multiple sites, you can benefit from saving yourself a trip to the site of one of your businesses, by being able to access all of the information remotely.
Security & CCTV
The integrated security system that Tissl has on offer means that you can match a transaction with your CCTV archive, which means you can ascertain when there has been fraud or other important events.
This can help you to protect your business, as well as your potential customers and employees.
Tissl offers real-time analytics of your data, which means being able to analyse any sites of your business, at any time, from anywhere.
The most profitable companies often share one common trait; they have returning customers, or multiple products or services.
Using loyalty schemes, you can reward your customers for their repeat purchases, which helps you to establish brand loyalty and referrals.
For the security of your business, Tissl offers fingerprint readers for secure logins, or a fob, magstripe reader or pin entry.
Management of kitchens
Excellent software for making sure your kitchen stays organised, you can customise colours and timings for each product. As well as improving communication and ticket times.
With the customer displays, Tissl allows your customers to be able to view things such as their order, tax, discounts and customer loyalty information.
They can also view any special offers and promotions that are on offer.
With Tissl’s reservations system, you can keep your front of the house tidy and organised. This reduces the wait time for your customers and keeping your restaurant running on time.
Tissl offers both beginner, refresher and advanced training to their customers. Which means that you can keep your employees up to date and make sure that they can use all of your software.
This can help you to ensure that your employees are working as efficiently as possible, and your senior members of staff can help onboard new employees.
Tissl doesn’t offer a lot of information on their website regarding what their contracts look like and how long they last for, but you can get a quote and more information here.
When it comes to reviews, Tissl has a generally average rating on trusted websites such as Trustpilot and Google.
Most of the reviews are positive, although there isn’t a lot of specific information regarding why the customers have found Tissl, a five-star company.
On the other hand, negative reviews are very informative and regard things like poor customer service or complicated software to deal with.
Although online reviews aren’t always accurate, you should still consider them when deciding which EPOS system or provider might be best for you.
Positive Tissl Review
Luigi on Trustpilot: Very good and nice guy.
Negative Tissl Review
Bradley Hill on Google: Now my old back office password doesn’t work to pull previous data, and I’ve been told I have to buy support time to reset.
Tissl Customer Support
Do you want to get in touch with Tissl? Here’s how you can.
- Call 01908 525 800 between the traditional office hours of 9 am and 5 pm, Monday to Friday
- Email firstname.lastname@example.org
- Fill out the contact form you can find here
- Find Tissl on Twitter here
Or, you can find Tissl here:
TISSL Ltd Court House,
Mill Court Featherstone Road
|Company||Customer Score||EPOS Flexibility||Price|
|Lightspeed HQ||★★★★★||★★★★★||£69 a month|
|Payzone||★★★★||★★★★||£59.99 a month|
|Vend||★★★★||★★★★||£49 a month|
Tissl have many different options available for their customers including specialised features for those in fine dining. As well as bars, retail and casinos to name a few.
Plus, their full range of services that they have on offer like training for both beginners. And, those who have advanced knowledge.
Have you found out everything you need to know about Tissl?
Do you want to learn more about EPOS or EPOS providers?
Check out the comparison tool at the top of the page, or take a quick look at the ExpertSure guides to find out more.
- Customer Support
- EPOS Flexibility
- Range of Services
Tissl is a great all-rounder EPOS provider, in the sense that they offer great customer service, lots of EPOS software and hardware catered to your needs, and a wide range of services.
✔ Great customer support
✔ Flexible EPOS choices
✔ Lots of services to benefit from
✗ No clear pricing information