Are you looking for an unbiased review of Garmin?
Then you’re in the right place.
Garmin offers its customers a range of devices and applications for vehicles, such as cars, trucks, motorcycles, caravans and even for fleet management.
So, how could Garmin help you and your business? Let’s find out.
In this review, you’ll find out what you need to know about Garmin, including their costs and fees, services and customer reputation.
Are you ready to discover more?
What’s in this guide?
Who is Garmin?
Garmin is a designer and developer of both navigation and tracking products, devices and software, such as their fitness trackers and automotive navigation systems.
Some of the devices on offer combine both navigation and tracking functionalities, to help you to manage your business vehicles and even fleets better.
They aim to create user-friendly products which have a high level of design quality, and they have excellent features which are in constant development and improvement.
They have over 50 offices around the globe and more than 11,400 workers who are trained and experienced in their industry.
Garmin Costs and Fees
Garmin offers its customers a detailed idea of their pricing structure, such as how much their products will cost, depending on sizes and extra accessories.
Take a look at the table below to find out everything you need to know about Garmin product pricing, for their devices best used for personal use.
For their fleet management hardware and software, you will have to contact Garmin directly for a personalised quote.
This might be because your specific cost will depend on many individual factors, such as the number of vehicles in your fleet, the size of your cars and your particular needs in terms of features.
Garmin Core Services
They offer a wide range of products and services to their customers, to suit most vehicles such as cars, motorcycles, trucks and even fleets.
Their devices range in pricing and tracking abilities, so let’s look at a few of their core products and how they could benefit your company.
For cars, Garmin offers customers the Garmin Drive 52, which is an in-car satellite navigation device that will give you a clear view of traffic in real time and detailed directions.
This can help you to avoid traffic and potential congestion, by giving you alerts so you can adapt to changes in routes or the find quickest way to reach your destination.
With the integration of TripAdvisor, you can also see ratings and comments about the locations available to you along your route, which might be restaurants, hotels or service stations.
Using this functionality can allow you to make smart decisions about your trips, and the best places to stop for a rest.
You can quickly search for addresses with their search bar, and in the case of an accidental misspelling, you can choose from a selection of suggested addresses.
Some of the main features of this device are the following:
✔ Navigation function
✔ Real-time updates
✔ View traffic live
✔ TripAdvisor integration
✔ Encourages safe driving
✔ Provides detailed directions
This high-quality device starts at £149.99 for a 5” display and live traffic coverage with their application.
Or, you could purchase the £269.99 version for hands-free calling and a dash cam built into the hardware.
The dēzl 580 LMT-D device from Garmin allows you to track your truck vehicles easily, and provide your employees with secure and up to date navigation.
Some of the main benefits to this device are that you can take advantage of the live traffic updates, customised routes, get notifications when your drivers need breaks and easily communicate with your employees.
This could mean allowing your fleet manager to communicate diversions or alternative routes to your drivers easily.
You can also filter specific stops on your routes such as cafes, service stations or showers.
There is also the benefit of being able to control this device with your voice, which can let you gain new information without putting road users at risk.
Your drivers will also be able to make hands free calls, and there is Wifi built into the device.
For fleet management, you can easily track the location of your vehicles, as well as where they have been in the past.
✔ Comes in 5” and 7” sizes
✔ GPS navigator
✔ Allows tracking
✔ European maps included
✔ Compatible with Bluetooth
✔ Built in wifi
✔ Voice activated
✔ Customisable routes
The zūmo 396 LMT-S device from Garmin is specifically designed and developed for motorcycle use, with GPS navigation and that comes with maps which are preloaded into the system.
You can benefit from hands-free calling, built in wifi and live services for weather and traffic which you can access via your smartphone or device.
There will be alerts when you are quickly approaching a road with sharp curves and bends, to help keep you as safe as possible on the road.
Another feature of this device is that it comes with a fuel gauge, so you can estimate how many miles you’ll be able to drive before needing to refuel your motorcycle.
This intelligent device has been designed with bikers in mind, so it has a touch screen that can be used with gloves, and it’s weather resistant.
✔ Designed for bikers
✔ Built in wifi
✔ Live traffic and weather
✔ Comes with a fuel gauge
✔ Navigation tools
✔ Hands-free functions
✔ Alerts for sharp corners
There are three primary devices on offer from Garmin for use in caravans and motorhomes, such as the Camper 770 LMT-D, Camper 780 with Digital Traffic and the Overlander sat-nav.
Starting with the Camper 770 LMT-D, this device is an excellent fit for caravans or motorhomes because it comes with attractive features such as road warnings, navigation, hands-free functions, built in wifi and campsite data.
This can help you to stay road safe, and find the best places to stop for rest.
The Camper 780 with Digital Traffic has custom routing planning, takes the size of your caravan into consideration when giving you suggested paths and gives you warnings for sharp corners or steep hills.
You can benefit from hands-free calling, notifications, voice activation and safety and speed cameras.
The Overlander sat-nav is designed for those who enjoy going off-road, as it is built to be robust, you can instantly find maps for different terrains, and you can record your routes too.
Some of the additional features are that the Overlander offers are that you can find campsites, boundaries and view warnings about potential traffic.
There are several fleet management devices on offer from Garmin, such as the Garmin Fleet 660, Garmin Fleet 670, Garmin Fleet 670v and the Garmin Fleet 700 series.
The Garmin Fleet 660 device is designed specifically for managing your fleets, with features such as map updates, live traffic views and advanced navigation functions such as guidance prompting and easy to use directions which use landmarks and traffic lights.
You can also integrate your device with other essential tools such as card readers, mobile scanners and mobile printers, for example.
The main differences between the 660 and the 670 devices are that the 670 version of this system offers customers a display of exit services such as restaurants, speed limit changes, GPS sensitivity, and there’s a magnetic mount.
When it comes to the Garmin 770 device, the way it sets itself apart from the other systems is by providing customers with customised truck routing, detailed maps of Europe and built in fleet management applications.
Garmin doesn’t have a positive customer reputation online, which is evidenced by their poor 1-star rating on Trustpilot, out of a total of 425 individual reviews from customers.
Many of these negative reviews state that the products are prone to breaking or they stop working effectively, and the customer service is poor.
It is important to remember that online reviews aren’t guaranteed to be accurate, but you should still consider them when deciding which device or supplier is right for you.
Positive Garmin Review
Steve G. on Trustpilot: Extremely friendly, efficient and excellent Customer service. Very impressed.
Negative Garmin Review
John R. Soulsby on Trustpilot: The traffic news that came with it is useless as it is usually a few hours out of date and the satnav sends you all over the place to avoid non-existent traffic jams.
Garmin Customer Support
Do you need to contact Garmin support today?
Let’s take a look and find out everything you need to know.
- Call 0238 052 4000 for general enquiries
- Call 0808 238 0000 for UK product support between 8:30 am to 5:30 pm, Monday to Friday
- Fill out the quick contact form here, and you can expect a response within two business days
- Check out the support centre here, which could answer some of your essential questions
Or, you can find Garmin at this address:
Hounsdown Business Park
In conclusion, Garmin offers its customers a wide range of vehicle and fleet tracking solutions, from individual car tracking to monitoring whole fleets of trucks or HGVs.
Have you found out everything you need to know about Garmin?
Do you want to find out more about vehicle tracking?
- Customer Score
- Software Flexibility
Garmin offers their customers not only trackers and navigation devices for personal use, but also fleet management software which can help your drivers to find the perfect routes and service stations.
✔ Excellent pricing
✔ Good range of features
✔ Suitable for many types of vehicles
✗ Low customer score
✗ Not many positive reviews
✗ Products are said to break easily